No exchange are made for every demand, you must contact us directly at

and we will take care of your case as soon as possible.

*Note that you must read the Terms and Conditions before.

Sometimes, things don't quite go as planned, and that's perfectly fine!

If you change your mind about your purchase, feel free to return your product to us.

Items must be returned to us within 14 days of your purchase date
Products must be returned unused, unopened and in original packaging
Contact our Customer Support team with photos of your unopened products and valid proof of purchase from Nomad / nomadshop.co , and wait for approval before sending them back to us
We do not provide prepaid shipping labels, and original shipping costs are excluded from the refund
Ensure your return has a tracking number and send it through to our team so we can confidently track your order back to our warehouse
Refunds are provided back to the original method of payment once it has been received and passed inspection from our warehouse

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